Privacy Policy

At [Smart Tech Logistics], we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, and safeguard data when providing our services, including Custom Transport Management Systems, Real-Time Fleet Tracking, Warehouse Automation, and Supply-Chain Analytics.

1. Information We Collect

We collect information necessary to provide and improve our services. This includes personal data, such as contact details, company information, and data generated through the use of our software platforms (e.g., GPS locations, telemetry data, warehouse sensor outputs).

2. Use of Data

Collected data is used to deliver and optimize our technology solutions, including transport management, route optimization, warehouse control, and AI-driven analytics. It helps enhance operational efficiency, security, and customer experience.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. Data may be shared with trusted third-party service providers who support our operations, such as cloud infrastructure providers and analytics tools, under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and continuous monitoring to protect your data from unauthorized access, loss, or misuse.

5. Data Retention

Your data is retained only as long as necessary to provide our services or comply with legal obligations. We regularly review and securely delete data that is no longer required.

6. Consent and Control

By using our services, you consent to data collection and processing as described. You have the right to access, correct, or request deletion of your personal data.

7. Location and Telemetry Data

Real-time fleet tracking and route optimization rely on GPS and telemetry data, which is processed with strict confidentiality and only used to improve service accuracy and efficiency.

8. Use of Cookies and Tracking Technologies

Our websites and applications may use cookies or similar technologies to enhance user experience and analyze usage patterns. You can manage cookie preferences via your browser settings.

9. Compliance with Laws

We comply with applicable data protection laws and regulations including GDPR, CCPA, or other relevant local privacy laws.

10. Third-Party Links

Our services may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies independently.

11. Data Breach Response

In the unlikely event of a data breach, we have procedures in place to promptly notify affected users and take remedial actions as required by law.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We encourage you to review this policy periodically.